Couple FAQ's >

Q: Can I make amendments or alter my list after it has been registered?

A: Yes, you can make changes to your list up until the date of your wedding.

Q: Can I order this in a different pattern/ colour/ design?

A: Yes, if the product is available from the manufacturer, we will endeavour to get it for you.

Q: Can I use a hand-held scanner to create my list?

A: We ask that you make a manual note of items which you would like to place on your gift list on a specially designed form. Our Bridal Consultant will then scan your chosen items to create your list.

Q: Can my guests buy gifts online?

A: Yes, as of spring 2012, we are pleased to be able to offer a buy online service. Your guests can view your list via our website, select a gift and be guided through the buying process. They will be offered the same delivery options as those which are available in-store, i.e. in-store collection or delivery to the bride and groom.

Q: Can I create my list online?

A: As we have such a large range of items, our full selection is only available in store. We ask that you call in and browse our ranges and create your list in-store. This also enables us to offer you our experience, advice and personal service that you wouldn’t benefit from online.

Q: Am I obliged to buy any remaining items on my list?

A: No, you are not obliged to purchase remaining items.* *Exceptions apply – some special order items may require purchase – you will be notified of any such items at time of ordering.

Q: What if someone buys a gift which isn’t on my list?

A: We will try to encourage your guests to purchase items from your list, however we cannot insist on this. If you have a query concerning any gift you receive, please do not hesitate to contact our Wedding Team.

Q: Do Wardens keep a record of names of guests who buy off my list?

A: Due to customer discretion, we do not keep a record of names of people who buy gifts from wedding lists. Each gift that we deliver will be sent with a gift card with personal message from the guest who purchased the gift.

See our full Wedding List Terms & Conditions for more information.